FAQ

Frequently asked questions

How long does it take to receive my Pundi XPOS?


Arro Social performs all Master Distributor tasks and inventories all Pundi Xpos machines in San Antonio, Texas. We usually ship within 72 hours and your location is the variable of how long it takes to arrive. We ship using USPS Flat rate Insured, which is usually 3-5 day shipping time.




Is the XPOS a one-time price?


Yes! There are no monthly fees and only a one time price for the Pundi XPOS. Arro Social has been through the ins and outs over the past year and created a 24/7 support and marketing plan for XPOS owners.




What and why is KYC "Know your Customer"?


The Pundi XPOS requires a "Know Your Customer" verification to ensure business ownership and the proper verification of who is managing the most sophisticated cryptocueency point of sales device. The Pundi XPOS follows all state regulations for the sale of any goods within the state.

  1. You will need to upload an image/document of your personal identification, business formation paperwork, and checking account.
  2. If the information does not match, please submit a letter from the business owner giving you permission. An example and pdf download of this letter is on the KYC webpage.
  3. This information is 100% secure, secured on a private account, and will not be shared with any other entities or persons.
  4. If KYC validation is not passed, you will be refunded the amount paid minus processing costs.
  5. If you have any questions please email support@arro-pundix.com




How does the 8% transaction return work and is it a set percentage?


The 8% return for Pundi XPOS owners is a recommendation. An analysis is performed by Arro Social to determine any local competitors and ensure you always out beat the competition. In General, current worldwide average bitcoin ATM fee is 8.4% for buying bitcoins from machines, and 5.4% for selling bitcoins for cash.




Why buy from Arro Social compared to Pundi X directly?


All Pundi XPOS machines are transferred to Arro Social for Master Distributor management. Ordering directly through our process not only speeds up the delivery time (3-5 business days compared to 3-5 weeks) but we expedite both the delivery time and KYC process.




How and when do I get paid from the 8% transaction fee?


You are paid the percenatge gain from transactions every quarter (Jan1,Apr1,Jul1, Oct1) in USDT. If your business creates